Frequently Asked Questions
995be FAQ — Answers to All Your Questions
From opening an account to making withdrawals, game rules to bonuses — find clear answers to the most common questions from Bangladeshi players right here.
995be is a trusted online gaming platform for players in Bangladesh. Whether you are new or experienced — this page brings together simple and detailed answers to the questions you may have about registration, deposits and withdrawals, game rules, bonuses, and security. If you can't find your question here, contact our 24/7 live chat.
Browse by category:
Account and Registration
Deposits and Withdrawals
Games and Rules
Bonuses and Promotions
Security and Responsible Gaming
Account and Registration
To open an account at 995be, you need to provide a valid mobile number, email address, and a strong password. You must also provide your date of birth during registration, as this platform is only for users aged 21 and above.
No. Under 995be rules, each person may hold only one account. Opening multiple accounts from the same device or network is not allowed and may result in all associated accounts being suspended.
Click the "Forgot Password" option on the login page. A reset link will be sent once you provide your registered mobile number or email address. If you have trouble, contact 995be's 24/7 live chat support.
Account verification is usually completed within a few minutes to a few hours. You may need to submit a government-issued ID for identity verification before your first withdrawal. 995be always ensures a secure and fast verification process.
Contact 995be's 24/7 live chat support to find out the reason for the suspension and how to resolve it. Accounts are typically suspended for identity verification or policy-related reasons, which can be resolved with the help of support.
Deposits and Withdrawals
Deposits from bKash to a 995be account are usually completed within a few minutes. The deposited amount is added to your gaming balance instantly. If there is a delay due to network issues, contact live chat.
The minimum deposit at 995be is ৳100, and this applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Players with a small budget can get started easily.
Yes, withdrawals via Nagad are available. The minimum withdrawal amount is ৳1,000 and the process is usually completed within 1 hour. Your account must be verified before making a withdrawal.
995be does not normally charge any additional fee for withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply its own transaction charges as per its own policy.
Withdrawals via bKash, Nagad, and other mobile banking methods are generally processed within 1 hour. Bank transfers may take a bit longer — contact 995be live chat for details.
Games and Rules
995be has a large collection of slots from top game providers including PG Soft, Pragmatic Play, and JILI. Popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems are all available. Games run smoothly on both mobile and desktop.
To bet on BPL (Bangladesh Premier League) matches at 995be, go to the cricket section. You can place bets on a variety of markets including match winner, top batter, and over/under. Read the terms and conditions before you start betting.
Yes, 995be's live casino is fully mobile-optimized. You can play at live dealer tables directly from a browser on both Android and iOS devices. Use a stable internet connection for the best experience.
RTP (Return to Player) is the theoretical payout percentage of a slot or game, indicating the average return on bets over the long term. Games with a higher RTP tend to pay back more over time, but this is not a guaranteed outcome for any individual session.
995be uses software only from reputable game providers whose games are tested by independent organisations. Random Number Generator (RNG) technology is used to keep the outcome of every game completely unbiased and unpredictable.
Bonuses and Promotions
As a new player, you will receive a 200% bonus on your first deposit after completing registration — up to a maximum of ৳5,000. The first deposit must be at least ৳100 to receive the bonus. A 25x wagering requirement applies to the use of the bonus.
Wagering requirement refers to how many times you must bet with bonus funds before you can withdraw them. The 995be welcome bonus has a 25x wagering requirement — meaning you must wager 25 times the bonus amount before winnings from the bonus can be withdrawn.
995be has three VIP tiers: Bronze, Silver, and Gold. You are upgraded automatically based on your regular gaming activity and transactions. Weekly cashback goes up to 0.3% at Bronze, 0.5% at Silver, and 0.8% at Gold.
Some promotional bonuses may only be usable in certain game categories. The terms and conditions of each bonus are different, so read the detailed rules of the relevant offer carefully before accepting a bonus. If in doubt, ask via live chat.
VIP members receive cashback on their net losses each week. The cashback rate depends on your VIP tier — up to 0.3% at Bronze, 0.5% at Silver, and 0.8% at Gold. Cashback is automatically added to your account every Monday.
Security and Responsible Gaming
Yes, 995be uses the highest-grade SSL encryption technology to keep your personal and financial information secure. Every transaction on our platform is conducted through encrypted channels and information is not shared with third parties.
Yes, 995be supports responsible gaming. You can pause your account for a set period if you wish. For this, please see our 24/7 live chat support or the responsible gaming page.
995be supports the option to set deposit limits as part of responsible gaming. Visit our responsible gaming page or contact the support team for details on this feature.
995be's support team is available 7 days a week, 24 hours a day, to assist in Bengali via live chat. You can also reach us by email: [email protected]. A quick response is available for any issue or question.
No. 995be is only for users aged 21 and above. Age is verified during registration and minors are not permitted to open an account. We are committed to ensuring responsible gaming.
Still have questions?
Our support team is available 7 days a week, 24 hours a day, ready to assist in Bengali.